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Privacy Policy

Last Updated: January 29, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, complete our questionnaire, or communicate with your counselor. This may include personal identifiers and health-related information.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, to match you with a counselor, and to communicate with you about your account and our services.

3. Data Protection and HIPAA

We take the security of your data seriously. We use industry-standard encryption and follow HIPAA guidelines to ensure that your private conversations and health information remain confidential and secure.

4. Sharing of Information

We do not sell your personal information. We may share information with your counselor to facilitate your sessions, or as required by law (e.g., in response to a court order).

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your privacy settings within your account or by contacting our support team.

6. Cookies and Tracking

We use cookies to improve your experience on our website. You can control cookie settings through your browser preferences.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@sparqll.com.

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